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Electronic Services

TFCU offers a wide range of electronic services to enable you to transact your financial business around the clock and across the globe. These services make TFCU a convenient place to do all of your money management 24 hours a day, 7 days a week.

Click below to find out more on any of our Electronic Services.

 


24-Hour Phone Loans

Can't get to the branch or a phone during business hours? Now you can apply by phone for any type of consumer loan from the convenience of your home, office, or anywhere in between. Just call us at (202) 366-9400 or (800) 368-8432 anytime day or night. Most decisions are made by the next business day, while some are authorized on the spot!


ATM Card

Acquire cash at thousands of Automated Teller Machine (ATM) locations across the nation and around the globe with a TFCU ATM card. Networks include Star, Plus, Co-op Access24, SC24, Encore, Visa, and Cirrus. Your card can also be used to make purchases, transfers, and check balances.

How to Find an ATM
For surcharge-free access to your money at more than 17,000 ATM's across the US and Canada, use our ATM Locator to find a location near you.

*TFCU may charge foreign ATM and point-of-sale transaction fees. Transaction fees are waived for participating Express , Concorde or Premiere50 members and a limited number of transactions are free to Advantage Circle Plus members.

Please check our Electronic Funds disclosure and Fee Schedule for important information regarding your ATM card.

E-mail us for an ATM card application.



Direct Deposit

Direct Deposit is one of the most convenient and safe ways to deposit your paycheck, retirement benefits, Social Security, or other recurring benefits checks directly to your TFCU account. You may designate how you wish the funds to be distributed between your savings, checking, loan, or other family accounts. If you decide to change your distribution of funds, you may do so at anytime.

How to Sign-Up for Direct Deposit
To get started, fill out a Direct Deposit Form and return it to your payroll office. For deposits to a checking account, please use the account number printed on the bottom of your checks. If you're using a company direct deposit form, our routing and transit number is 2540-7539 9.


DOTTIE, 24-Hour Telephone Account Management

DOTTIE is our automated teller designed to conduct your financial transactions privately and conveniently from anywhere you have access to a touch-tone telephone.

What can DOTTIE do for you? You can get the following information on your account(s):

  • Balance inquiries
  • Available funds inquiries
  • Transfers
  • Withdrawals
  • Account history
  • Loan due date
  • Deposit information
  • Check to see if a certain draft has been paid
  • Customize your Personal Identification Number (PIN)
  • Use a Spanish version of DOTTIE
  • Transfer funds between your accounts and other joint accounts
  • Get the latest certificates and loan rates and much more

How to Sign-Up for DOTTIE
Use DOTTIE for fast and convenient service 24 hours a days, 7 days a week. DOTTIE is a free service available to all members who request it. All you need is a Personal Identification Number (PIN) to get started. To request a PIN, call (202) 366-9400 or (800) DOTTIE2 or e-mail us.

For a step by step DOTTIE guide, click here .

Please check our Electronic Funds disclosure and Fee Schedule for important information regarding DOTTIE.


eStatements

Receive your monthly or quarterly account statement and newsletter FREE via e-mail. Statement information remains available for 12 full months and can be accessed anytime by clicking on "Pick Up eStatement" button on the navigation bar.

How to Sign-Up for eStatements
Signing up is easy. Fill out a brief online enrollment form. Once enrolled, you will be notified by e-mail each time a new statement if available for viewing. Click here to sign-up today!


Family Service Centers

TFCU is participating in a unique cooperative organization made up of different credit unions that operate a network of shared Credit Union Family Service Centers. You can access your accounts at a participating location Monday through Friday from 9:00 a.m. through 7:00 p.m. and Saturday from 9:00 a.m. through 2:00 p.m. Check time at the specific location as it may vary.

At the Family Service Centers you can perform the following activities:

  • Withdraw from savings and checking accounts
  • Deposit cash or checks
  • Cash money orders, payroll, business, personal, and government checks
  • Obtain official checks
  • Transfer funds
  • Make loan payments
  • Purchase money orders and traveler's checks
  • Perform ATM services

How to Find a Location
Look for the "CU Swirl" logo or use our Service Center Locator to find a shared branch near you.

For your convenience, TFCU's routing number is 2540-7539 9.


myculink, Online Account Management

myculink is your 24 hours a day, 7 days a week online access to your TFCU accounts. Best of all, it's FREE.

  • Secure access
  • View your current deposit and loan balances
  • View transaction history for each account
  • See what checks have cleared
  • Transfer funds between your TFCU accounts
  • Download to Quicken/Microsoft Money
  • Make TFCU loan payments
  • Free Online Bill Payment service and much more!

How to Sign-Up for myculink
You will need your DOTTIE personal identification number for initial log-in. Once you logged on, you can change your password to your liking. If you do not have a DOTTIE PIN, please contact us at 202-366-9400 or 800-DOTTIE2 or e-mail us to request one. Click here to login.

Enhanced Login Security for myculink

When you login to myculink online banking, you will be prompted to add Enhanced Login Security to your PC. The new security service is free, easy to set up and, most importantly, it gives you extra protection from fraud and identity theft.



National Shared Branches

For surcharge-free access to your money at more than 17,000 ATM's across the US and Canada, just look for the CO-OP Network logo at participating ATM's. Use our ATM Locator to find a location near you.

*TFCU may charge foreign ATM and point-of-sale transaction fees. Transaction fees are waived for participating Express , Concorde or Premiere50 members and a limited number of transactions are free to Advantage Circle Plus members.

 


If you prefer to receive personal service at a branch, visit one of the 1,085 national shared branches, also known as service centers. Look for the "CU Swirl" logo or use our Service Center Locator to find a shared branch near you.



Online Bill Payment

Pay your bills online quickly, safely and FREE. With myculink's Bill Payment service, money comes right from your TFCU checking account. Don't worry about writing checks, finding stamps, and making trips to the Post Office. With Bill Payment, you can pay almost anyone in the United States. Schedule one-time or recurring payments and view Bill Payment history.

How to Sign-Up for Bill Payment
Sign-up for Online Bill payment through myculink (click here for myculink log on instructions ). Log on to myculink and click "Bill Payment" on the left hand navigation bar. Then just follow the prompts. Restrictions apply.


Automatic Transfers

It's the easiest and most painless way to make monthly payments or to fund an account. With this service, you no longer have to worry about making auto payments late or saving for the holidays. Just set it up once and deductions will be made automatically on the day of the month you indicate. Automatic transfer is also a great way to save or invest by directing a certain amount to a Holiday or Vacation Club , Money Market , or IRA . Your payroll or benefits office and TFCU have the necessary form.

How to Set-Up Automatic Transfers
Call us at 202-366-9400 or 800-DOTTIE2, or e-mail us and request an enrollment form.

Please check our Electronic Funds disclosure for important information regarding Payroll Deduction.



Pre-authorized Payments

You may authorize regular monthly payments directly from your TFCU account to other organizations for your utilities, insurance payments, or other eligible obligations. Contact the payee to establish the payment and you won't have to worry about missing a payment or writing a check every month.

For your convenience, TFCU's routing number is 2540-7539 9.

Please check our Electronic Funds disclosure for important information regarding ACH.


Telephone Service Center

Your Credit Union operates a Telephone Service Center to answer questions and accept phone loans. You can call us Monday through Friday from 8:30 a.m. through 5:00 p.m. and Friday from 8:30 a.m. through 4:30 p.m. at (202) 366-9400 or (800) DOTTIE2.



VISA CHECKCARD

The TFCU Visa CHECKCARD is an ATM card with a convenient Visa card feature. Use the card at any ATM location to make withdrawals and balance inquiries. In addition, you can use the card to make purchases anywhere Visa is accepted. Use it instead of a check; the funds will be withdrawn directly from your On the Move or Basic Checking account .

For surcharge-free access to your money at more than 17,000 ATM's across the US and Canada, just look for the CO-OP Network logo at participating ATM's. Use our ATM Locator to find a location near you.

*TFCU may charge foreign ATM and point-of-sale transaction fees. Transaction fees are waived for participating Express , Concorde or Premiere50 members and a limited number of transactions are free to Advantage Circle Plus members.

How to Apply for a Visa CHECKCARD
Call us at 202-366-9400 or 800-DOTTIE2, or e-mail us and request an application. Restrictions may apply.

Please check our Electronic Funds disclosure and Fee Schedule for important information regarding your VISA CHECKCARD.


Visa AutoPay

With Visa AutoPay, you don't have to remember to mail in your TFCU Visa credit card payment each month. We will automatically deduct your monthly payment from your savings or checking account. You select the recurring monthly payment option - pay in full, minimum payment, or fixed amount.

How to Apply for a Visa AutoPay
This is a free member benefit offered for your convenience. Restrictions apply. You may also click here to download an enrollment form.

For your convenience, TFCU's routing number is 2540-7539 9.


Western Union Quick Cash

Money from your TFCU account can be in your hands or a designated recipient's within an hour at more than 100,000 Western Union agent locations worldwide.

How to Arrange a Western Union Quick Cash Transfer
Call our Telephone Service Center at 202-366-9400 or 800-DOTTIE2. Give your name and the amount needed. Your funds will then be entered into the Western Union Quick Cash money transfer system and should be available within one hour after your authorization center acts on your request. Next, just go to any Western Union agent and tell them you've requested a Western Union Quick Cash transfer. If you have questions about Western Union Quick Cash, such as where to find the nearest Western Union agent, call 1-800-325-6000.


Wire Transfers
Need to send money from one financial institution to another in the same day? We can transfer money anywhere around the world for you. Wire transfers within the U.S. will be sent the same day if we receive your request by 1:00 p.m. EST. There is a nominal fee for sending a wire transfer, but no charge for receiving one.

How to Arrange a Wire Transfer
Call our Telephone Service at 202-366-9400 or 800-DOTTIE2, or visit one of our branches to arrange a wire transfer.

 



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