Online Security

Transportation Federal Credit Union will never solicit e-mails requesting your credit union account number, username, password, PIN, or other personal identity information. TFCU respects the personal nature of e-mail communication and your privacy. Every effort is made to offer only information that may be of value to you or your family. We do not disclose your personal information to third party vendors.

Always keep in mind that TFCU will never send e-mail containing attachments, or require members to send personal information to us via e-mail or unsolicited pop-up windows. If you encountered a suspicious email, Web site, or pop-up window claiming to be affiliated with TFCU, you should report the situation to us immediately by contacting our Telephone Service Center Center at 202.366.9400 or 800-DOTTIE2.

Transportation Federal Credit Union Privacy Notice

Transportation Federal Credit Union, your member owned financial institution, has financial privacy as a top priority. We are required by law to give you this privacy notice to explain how we collect, use and safeguard your personal financial information. If you have any questions, please contact a member service representative at 202-366-9400 or 800-368-8432.

Information We Collect and Disclose About You
We are committed to providing you with competitive products and services to meet your financial needs, which necessitates that we share information about you with our affiliated third party financial service provider, UniTrust Financial Services, which provides investment services.

We may also disclose nonpublic personal information about you to complete your transactions and to provide you with certain financial opportunities. In order to do so, we have entered into agreements with other companies that provide either services to us or additional financial products for you to consider. Such companies include check printers, credit bureaus, mail houses, and ATM processors.

Under these arrangements, we may disclose all of the information we collect, as described below, to our affiliated companies, to companies that perform marketing or other services on our behalf or to other financial institutions with whom we have joint marketing agreements. We presently do not share information obtained from a consumer credit report with our affiliates or any third parties. We will contact you and provide you an opportunity to opt-out of the sharing of consumer report information before we share such information with any affiliate of the Credit Union. To protect our members' privacy, we only work with companies that agree to maintain strong confidentiality protections and limit the use of information we provide. We do not permit these companies to sell to other third parties the information we provide to them.

We collect the following nonpublic personal information about you from a variety of sources, such as:

• From membership and loan applications and other forms, we obtain information such as name, address, social security number, and income.
• From your transactions with us or other companies that work closely with us to provide you with financial products and services, we obtain information such as your account balances, payment history, parties to transactions, and credit card usage.
• From consumer reporting agencies, we obtain information such as your creditworthiness and credit history.
• From verifications of information you provide on applications and other forms, we obtain information from current or past employers, other financial institutions, and other sources listed on the application.
• Information collected from an Internet collection device ("cookie").

We may also disclose information we collect about you as permitted or required by law. These disclosures typically include information to process transactions on your behalf, conduct the operations of our credit union, follow your instructions as you authorize, or protect the security of our financial records.

Disclosure of Information about Former Members
We do not disclose nonpublic personal information about former members, except as required or permitted by law.

How We Protect Your Information
We restrict access to nonpublic personal information about you to those employees and credit union volunteers who have a specific business purpose in utilizing your data. Our employees and credit union volunteers are trained in the importance of maintaining confidentiality and member privacy. We maintain physical, electronic, and procedural safeguards that comply with federal regulations to safeguard your nonpublic personal information.